Hosted Cloud Email

When an organisation migrates its email to a hosted cloud email platform, ideally the individual users will find that their experience is very similar to how it was when their organisation relied on an in-house infrastructure run by the IT department, apart from some improvements and possibly different procedures. As far as the IT department is concerned, a great burden will have been lifted and from a corporate perspective the result will be an increase in productivity as well as a significant reduction in costs.


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Hosted cloud email, is also known as Software as a Service or SaaS. One benefit of cloud services is that they allow organisations to make use of the latest developments in email technologies without the need for up-front investment in capital assets. Rather than having expensive depreciating assets on the balance sheet, they are paid for by monthly subscriptions and so become a business cost on the P&L account.

Hosted cloud email is not a case of one size fits all. Rather each implementation is customised to meet the specific requirements of the organisation, though naturally there are common features of the infrastructure that apply to every organisation. These will include: business web mail which means that every user will be able to access their email wherever they are able to connect to the internet over a fixed or mobile device; shared access to a wide range of services such as calendars, collaborative workgroup space, project management, and public folders; and the synchronisation of applications such as corporate address books, and schedules.

A further advantage of hosted email is that the user can concentrate on using the various applications while all of the issues that relate to email security, management, maintenance, and disaster recovery are handled by the cloud service provider. Such platforms are infinitely scaleable, so that when an enterprise initially migrates its email to the cloud, it makes an investment that covers its current requirements, but it is then able to add services as the business and its requirements grow. In other words there is no need to invest in an infrastructure today simply because it might be needed tomorrow.

While many organisations have security concerns about migrating their email to the cloud, with care and due diligence these can usually be laid to rest. The fear is often that the user has little control over where their corporate data is stored geographically, and that it could become subject to access by a foreign agency. This is not an unrealistic concern, and it is up to the service provider to provide and demonstrate appropriate safeguards.

For further information on hosted cloud email services for your business, visit

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